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Shipping Policy
Shipping Policy
To enhance your shopping experience, we use the most reliable courier company in the country!
For Sameday Delivery please read: https://shopatshams.com.pk/pages/same-day-delivery-policy
All other cities (Nation Wide): All orders will be delivered within 2 to 4 working days.
Refund Policy
Refund Policy
We strive to ensure every order reaches you in perfect condition. Refunds are only issued in exceptional circumstances and after our team has reviewed and approved the request.
Refund Process
If your refund request is approved, the refund will be processed upon providing customer bank details and amount will directly deposit in given bank account.
Refundable amount will reflect in your account in 48-72 working hours.
For complete details regarding eligibility and the refund/exchange process, please read our https://shopatshams.com.pk/pages/returns-exchange-policy
Contact Us
If you have any questions regarding our Refund Policy, please contact us at:
Email/Whatspp: info@shopatshams.com.pk/ 0300-8505478 - 0300-8505445
Your payment information is protected by 3D Secure (3DS) authentication to help ensure secure transactions. We do not store your credit card details or have access to your complete card information. Your payment is processed securely through our payment gateway.
Discover more in our FAQ
Shoot our team an email & we’ll get back to you ASAP
How long does it take to process an order?
How long does it take to process an order?
Orders are typically processed within 3–4 business days. You will receive a confirmation email with tracking details once your order has been shipped. Please note that processing times may be slightly vary.
Do you ship internationally?
Do you ship internationally?
No